COVID-19

Carers Link is still here to help local carers. You can call us on 0800 975 2131 or email enquiry@carerslink.org.uk.

The situation with Coronavirus (COVID-19) is constantly evolving, and it is a worrying time for carers and those they care for. We are putting plans into
place so that we can continue to help carers, and our staff are available for you to talk to. In the interests of the carers we support, the people that they
are caring for, our staff and our communities we have taken the steps below, which are effective until further notice.

  • We are no longer meeting carers face to face but information, support and advocacy are all available via other means. We are exploring online support options so that we can facilitate social contact – if there is a way of communicating that works for you let us know and we will try and use it.
  • Our Carers Call service will continue as much as we can.  We will try and enable your usual volunteer to phone you but this may have to change.
  • Our actual office is however closed, and all staff are working from home.  We have access to everything we need so we can continue to support you.
  • Our groups and training sessions are of course cancelled but watch out for online versions soon!
  • We are identifying those at risk in terms of access to food – please let us know if this is an issue for you.

These arrangements are constantly under review, and any changes will be based on Scottish Government and public health guidance. We will post any updates here on our website, and on our Facebook page.

If you are worried that illness or social isolation will mean that you are unable to care, a Carer’s Emergency Plan contains concise, relevant information on the person you care for. It means that the practical arrangements for caring are set out, and your views and knowledge of the person you care for can be shared with others. You can complete one online through our website at https://carerslink.org.uk/emergency-planning/.

You may also want make cover arrangements with neighbours, family and friends who may be able to help.

Other sources of help

There is a lot of information out there about COVID-19 and it can be difficult to know how useful some of it is, so we have put together a list of trusted websites and phone numbers:

Trusted websites

nhsinform.scot/wuhan-novel-coronavirus  (latest health information and guidance)

https://www.eastdunbarton.gov.uk/residents/council-democracy/coronavirus-covid-19  (up to date information about East
Dunbartonshire Council)

Telephone

111 for health concerns for you or the person you care for (999 in emergency)

0300 123 4510 for East Dunbartonshire council if you have an issue with services related to the person you care for such as Home care and social work
or for any other council service such as refuse collection, street lighting and roads.

0800 0778 778 for emergencies with water supply

0800 111 99 for emergency with gas

105 for emergencies with electricity